Gains for first years
•
Improved academic skills and academic performance (Astin, 1993;
Landrum & Nelson, 2002; Lewis & Lewis, 2005)
•
Improved retention rates (Cuseo, 2010; Schwietzer & Thomas,
1998; Tinto, 1993)
•
Increased engagement (Black & Voelker, 2008)
•
Feelings of support (Colvin & Ashman, 2010; Light, 2001;
Yazedijian, Purswell, Toews, & Sevin, 2007)
•
A sense of belonging at an institution (Jacobi, 1991; Hill & Reddy,
2007; Nora & Crisp, 2007).
•
Appropriate and timeous referral to campus resources and services
(Cuseo, 1991; Grosz, 1990; Kram & Isabella, 1985; Sharkin,
Plagement, & Mangold, 2003).
•
Student satisfaction (Rose, 2003; Washburn, 2008)




